iccommodate Pty (Ltd) has been appointed as the exclusive and official housing and Tourism provider for Mining Indaba 2027.

In order to secure allocations of accommodations for delegates of the Mining Indaba 2027 conference we have had to adhere to terms and conditions laid out by the various accommodation and tourism providers.

Please be sure to read through the terms very carefully.

Accommodation and Tourism

1. 1. All Accommodation and Tourism are quoted in Rands and payable in Rands.
2. 2. A minimum one night deposit is required to secure an accommodation booking with the full balance payable no later than 09 Nov 2026
3. 3. A minimum 50% deposit is required on all tourism with the balance payable no later than 09 Nov 2026. From 09 Nov 2026 onwards all bookings will require full payment.
4. 4. If payment by invoice is selected rooms are not guaranteed until payment is received. In the event that payment is received but the room is no longer available, the delegate will be offered alternative accommodation or a full refund of their deposit.
5. 5. Travel confirmations will only be generated 3-4 weeks prior to the event as this is when we will receive the individual reservation numbers from the hotels.

Please be aware that until payment has been received no booking will be made.

It is important to note that cancellations due to visa issues or missed flights/travel are not exempt from these terms and conditions. It is the responsibility of the customer to manage their own visa applications timeously and to have the appropriate Travel Insurance to assist with any unforeseen circumstances.

Cancellations and Refunds

iccommodate Pty (Ltd) must be notified in writing about the cancellation or reduction of any booking or reservation. The appropriate refunds will be made after the Conference. The following cancellation/reduction conditions apply:

Accommodation and Day Tours

1. 1. Cancellations/reductions received before 90 days prior to arrival date - full refund less 10% of the booking value
2. 2. Cancellations/reductions received between 90 and 60 days prior to arrival date – 50% cancellation fee
3. 3. Cancellations/reductions received on or after 60 days prior to arrival date - No refunds will be given
4. 4. No shows and early departures will not be eligible for a refund
5. 5. Please be aware that Group bookings may be subject to their own terms and conditions. Your consultant with provide you with these in the booking process
   Where possible iccommodate Pty (Ltd) will endeavor to resell any cancelled room or tour at a cost of 10% of the resale value; and in this instance will refund any recovery made to the client despite the cancellation terms above

Pre and Post Tours

1. 1. Cancellations/reductions received after deposit has been paid - full refund less 10% of total booking value.
2. 2. Cancellations/reductions received between 60 and 30 days prior to arrival date – 50% refund less R300 handling fee
3. 3. Cancellations/reductions received on or after 30 days prior to arrival date - No refunds will be given
4. 4. No shows and early departures will not be eligible for a refund 5. Please be aware that Group bookings may be subject to their own terms and conditions. Your consultant with provide you with these in the booking process
   Where possible iccommodate Pty (Ltd) will endeavor to resell any cancelled room or tour at a cost of 10% of the resale value; and in this instance will refund any recovery made to the client despite the cancellation terms above.

Availability

Whilst every effort will be made to keep the inventory levels of Accommodation and tours up to date on the website all reservations will still be SUBJECT TO AVAILABILITY

In the event that a reservation is made through the website but there is no longer any availability a full refund will be issued without deduction or levy.

No availability guarantee is made until either a deposit or full payment is received.

Online Payments

1. 1. Credit card payments can be made by VISA, MASTERCARD, or AMERICAN EXPRESS.
2. 2. All credit card payments are done in ZAR and your local currency equivalent may appear on your credit card statement.
3. 3. Credit card payments will reflect on your credit card statement as payment to iccommodate Pty (Ltd).

Bank Transfer Payments

1. If you are sending payment by invoice the full amount reflected on the invoice must be received by our bankers. To ensure that this happens please:
2. 1. Request that the bank transfer charges are for payer’s own accounts.
3. 2. Note that any short fall in payment received will need to be settled by the payer.
4. 3. Use your order number as the payment reference.

Deposit and Balance Payments

Deposit payments amounts are calculated as follows:

Accommodation – One night deposit per room booked

Tours - 50% of the tour value

Refunds

1. Please be aware that due to Forex fluctuations the amount you receive back into your account could be different. Refunds will be done in ZAR and iccommodate Pty (Ltd) is not responsible for any loss in this regard.

Balance payments can be made by credit card directly from your order.

FULL PAYMENT MUST BE MADE BY 09 Nov 2026

Please note that we reserve the right to change these terms & conditions from time to time and without any prior notification.